Pulling Your Balance Back to Your Wallet
Withdrawals follow a short, clear path from your kustom4d account straight to the wallet you used when depositing. We match your withdrawal destination to your registered wallet — DANA, OVO or GoPay — to keep the money moving to the right account. Before a withdrawal processes, we check that your account identity matches the wallet name; this is a one-time step that
protects your funds. Once that check clears, withdrawal requests are queued in order and sent to your wallet. We do not promise a specific minute count, but the path is direct and involves no third-party bank relay.
- Open the withdrawal screen — Inside your account dashboard, select withdrawal and choose the wallet you want to receive the funds — DANA, OVO or GoPay.
- Enter the amount — Type the amount you want to withdraw. The cashier shows your available balance so you can confirm the figure before submitting.
- Complete identity verification — If your account has not yet been verified, you will be prompted to complete the KYC step before the withdrawal can proceed.
- Request sent to your wallet — Once submitted, the withdrawal is queued and your wallet receives the funds after our team processes and approves the request.