Reference

What You Agree To When You Use kustom4d

These terms set out the rules between you and kustom4d whenever you open an account, make a deposit through DANA, OVO, or GoPay, or access any part of the lobby.

Applies to all account activityCovers DANA, OVO, GoPay depositsGoverns withdrawals and wallet useSets out account suspension rulesAvailability subject to local law

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What These Terms Actually Cover

kustom4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on kustom4d, you confirm that you have read these terms and that you accept them in full. They cover how your account is opened and verified, how deposits and withdrawals are processed through e-wallets such as DANA, OVO, and GoPay, and the

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conditions under which access may be restricted or suspended. We may update these terms from time to time. When we do, we post the revised version on this page and note the change date at the top. Continued use of your account after a revision means
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you accept the updated terms. These terms do not override any obligation under local law. Access to kustom4d, including the ability to deposit or withdraw funds, depends on whether it is permitted under the law in your region. If you are in Yogyakarta or anywhere else
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in Indonesia, you are responsible for checking that your use complies with the rules that apply to you. Nothing in these terms should be read as a promise of earnings, a payout commitment, or a waiver of any legal right you hold under applicable local law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE YOUR ACCOUNT

Our Commitments Under These Terms

These terms exist to make the rules clear on both sides. Here is how we hold up our end — from how we store your account data to how we act when something needs to change.

Account Data Handling

We store your registration details and transaction history securely. Your DANA, OVO, or GoPay wallet numbers are used only to process the transactions you authorise.

Term Change Notification

When we revise these terms, we update the version date on this page. For material changes, we send a notice to your registered account contact before the revision takes effect.

Account Security Practices

Your account is protected by password and OTP verification. We never ask for your wallet PIN by email or chat — any message claiming otherwise is not from us.

Dispute and Request Path

If you believe a term has been applied incorrectly to your account, raise it via live chat or email. We log every dispute and respond with the relevant rule reference.

TERMS CONTACT CHANNELS

Reach Us About These Terms

If any part of these terms is unclear, or if you want to raise a question about how a rule applies to your account, you can contact us directly. We handle terms-related queries through three channels. Response times vary by channel and queue, but every query is logged and assigned to an agent.

Team online

Live Chat

Open the chat widget inside your account dashboard. This is the quickest path for questions about deposit terms, withdrawal conditions, or account suspension rules.

Email Support

Send a detailed written query to our support address. Use this channel for formal term disputes, written confirmation of rule changes, or account closure requests.

Help Centre

Our Help Centre contains the current version of these terms, the change log, and answers to common questions about wallet rules and account conditions.

Common Questions About These Terms

These are the questions we get most often about how our terms work, what they cover, and what your rights are as an account holder.

Yes. Every deposit or withdrawal you make through DANA, OVO, or GoPay is covered by these terms. The wallet you use does not change the rules that apply to your account.

We post the updated version on this page with a new date. For changes that affect your rights materially, we send a notice to your account. Continuing to use your account means you accept the revision.

Yes. We may restrict or suspend an account if a term is breached — for example, if account details are found to be inaccurate or if activity conflicts with our fair-use rules.

Contact us via live chat or email and we will provide the version that was current on your registration date. We keep a log of all previous versions for this purpose.

No. These terms operate alongside local law, not above it. Access and eligibility depend on what is permitted in your region under applicable Indonesian law.

Raise a dispute through live chat or email support. Give your account ID and describe the rule you believe was applied incorrectly. Every dispute is logged and reviewed with the relevant term reference.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Use kustom4d

Our Commitments Under These Terms

Account Data Handling

Term Change Notification

Account Security Practices

Dispute and Request Path

Reach Us About These Terms

Live Chat

Email Support

Help Centre

Common Questions About These Terms

01 Do these terms apply to deposits made through GoPay or OVO?

02 What happens if kustom4d changes the terms after I open my account?

03 Can my account be suspended under these terms?

04 How do I request a copy of the terms that were in effect when I registered?

05 Do these terms override local law in Indonesia?

06 Who do I contact if I think a term has been applied incorrectly to my account?

Terms & Conditions

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